Frequently Asked Questions
- What does the Snorkeling Tour include?
- Transportation - How do I get to Port Lucaya?
- What is Port Lucaya Marketplace?
- How to Book Reservations?
- Why was my Credit Card was not charged?
- What if the weather is bad?
- What if the Cruise ship changes itinerary?
- Who are Pat & Diane Tours?
- Can I talk to someone regarding my visit to Grand Bahama?
What does the Snorkeling Tour include?
- Snorkeling at a coral reef with hundreds of friendly fish
- Maximum in water time is 1 1/4 hours
- No crowds on the catamaran (unlike many carnival excursions)
- Mask, snorkel & fins for all sizes (clean & sanitized daily)
- Instructions & in water supervision
- Friendly, attentive & safety conscious crew
- 2 hour tour departs from the Port Lucaya Marketplace dock
Cruise ship passengers can spend additional time shopping or sight seeing or on the beach - as their ship schedule permits.
Transportation - How do I get to Port Lucaya?
Our dock is located in Port Lucaya Marketplace which is about 10 miles or a 20 minute drive from the Harbor. See Grand Bahama Island
If you are traveling via cruise ship we can have our representative meet you at the Harbor and arrange your transportation to/from Port Lucaya. These transportation arrangements are very flexible and allow you stay in Port Lucaya as long as your ship schedule allows and leave when you want.
We can arrange your transportation to/from Harbor for as little as $5 per/person each way. This is an additional cost and is not included in any of our trips. More info click Carnival Transportation.
Be aware that their is little to do in the Harbor area and if you really want to experience Grand Bahama you will want to visit Port Lucaya.
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What is Port Lucaya Marketplace?
'Port Lucaya' is the hub for Things TO DO in Grand Bahama. It is a quaint shopping & restaurant area on a small bay where luxury yacht are frequently docked. Here you can shop, eat or interact with the locals in a very safe environment.
The Port Lucaya area offers free entertainment in the public square, shopping (straw vendors to brand name), cafes, and a casino - all in one location. Across the street is an amazing 1.5 mile beach. Our harbor representative can assist in arranging transportation to & from Port Lucaya.
Learn more about Port Lucaya...
How to Book Reservations?
(1) Complete our Check Availability form.
(2)
On the 'Thank You' page that follows click 'Book Tour Now'.
(3) Provide Credit Card information (your card will NOT be charged).
(4) Recieve your confirmation email.
Why was my Credit Card not charged?
After you book & provide your credit card information, you will recieve your tour confirmation email within 24hrs. Your card will not be charged until the day of the tour. If the tour is cancelled due to weather, your credit card will not be charged. See our cancellation policy for further details.
What if the weather is bad?
We do not charge your credit card until the day of your tour. If the tour is cancelled due to weather, your credit card will not be charged. See our cancellation policy for further details.
What if the Cruise ship changes itinerary?
If your cruise ship changes itinerary or your flight prevents you from participating in your excursion your credit card will not be charged.
For Complete Policy...Click here
Who are "Pat & Diane Tours"?
In business on Grand Bahama full-time for the past 25 years - one of the most respected tour operators on the island. Licensed and approved by the Bahamas Ministry of Tourism.
Crew CPR and First-Aid trained. Saftely is our priority!
Our tours are designed to give you the most for your money and our company Mission statement is: "Provide each client a Great Experience!"
Can I talk to someone regarding my visit to Grand Bahama?
We are located here in Freeport, Grand Bahama & we are happy to answer your questions regarding your visit to our island. Email or call: (612)605-5243 or (888)275-3603(toll free) or (242) 373-6706.
